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Austin came out to service my AC today and did an great job. He was very knowledgeable and took the time to explain everything he was doing, as well as how my system is supposed to run. He was professional, thorough, and respectful of my home. Before leaving, he cleaned up his work area and even took the extra time to clean the P trap in one of my upstairs sinks, which I really appreciated. Austin did a great job overall and provided outstanding service. I would highly recommend him.
— Issac Knight
Update: 12/20/25: Jessie Dunnaway did an incredible job. He provided a positive experience; was friendly and treated me with respect while explaining to me issues that he came across and wanted our attention to be brought to. Would like to work with him again because of his professionalism. Coastal Service Experts did an outstanding job! Ethan and Ron came out for our inspection and were absolutely incredible—professional, thorough, and so easy to work with. They took the time to explain everything clearly and made sure we felt confident about the process. We couldn’t be happier with their service and highly recommend Coastal Service Experts to anyone in need!
— Justin Doughty
Coastal came out pretty promptly when I reached out online to set an appointment to get a quote on replacing my old HVAC that decided to go out, and Jimmy (Sales Tech) was very knowledgeable on my service options and needs. Then a few days later I got scheduled for replacement and Jaren and Ryan (installers) came out and did a phenomenal job setting up the new system and smart thermostat for me. They also navigated a small entry way to get the equipment inside pretty quickly and thoroughly. The clean up on the site and install was A++. My home now heats and cools efficiently and smells better lol. I also no longer have an eye-sore of an old HVAC. I'd highly recommend this company, very professional and they have some of the best maintenance programs out there with the Advantage plan.
— Millia Jimerson
