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After over a year of system maintenance fixing parts and pieces here and there I finally replaced my unit and I could not be happier with the entire process. Everyone I’ve worked with or spoken to has been a delight. The tech Henry was thorough in my quarterly maintenance and helped explain my major issues in easy to understand terms. My CA Gabriel was helpful in guiding my decision making process on such a major purchase for me, although I didn’t use finance options he explained options and add ons which was genuinely helpful. The gentleman who did the install (Marques and another young man) were super friendly and knowledgeable, very clean and waked me though all of the work that was being done. I absolutely hate that I had to make this huge purchase at the end of the year but I’m happy with the service and equipment thus far. Would give them 10 stars if I could. Thank you Henry, Gabriel, Marques (and I’m so sorry I can’t remember the other gentleman’s name) I also spoke with Maritza in the phone and she was also wonderful.
— Nikita Hernandez
He was very thorough and informative on the issues with my AC unit. He wanted me to know how bad the coils were in my handler and I was shocked and I didn't understand why the previous company never showed me the coils or tell me that they were rusting a few years ago. I'm so glad that I went with Belle Air and he taught me so much about my AC unit. Belle Air will be my company that will do my maintenance and any repairs etc. on my AC unit. They're all awesome and the office kept me updated as to when the tech would arrive and I love that they communicated with me. I highly recommend them! Update: On June 30, 2025 Belle Air's crew came out early to install the Carrier Crossover 3 ton HVAC system in my Timber Pointe townhome. These men worked so hard, basically never stopping to get the system installed. They redid where the air handler was to be installed and it looks very nice. I had 2 bedrooms upstairs that were always hot and very little air flow from the day I moved in 16 years ago. They spent a lot of time in the attic assessing the problem. They found that those two rooms shared the bathroom, laundry room and the loft and they weren't connected to the main box. They had to come back the next day to finish up those two bedrooms. He discovered that the builder only used 4" duct instead of 6". They installed an 8" drop for those two bedrooms and connected them to the main box and now they both have very good air flow coming out of the vents. Then he fogged all of the duct work because my old HVAC system had a lot of bacteria and mold on the back of the coils and the coils were badly rusted. These men were very respectful of my property, they always cleaned up their mess, the put tarps/cloth on my stairs to protect them. They all were very friendly and communicated with me so I knew what was going on. They all were very polite and treated me and my small male Shih-tzu like Family. I couldn't have asked for a better company and crew to install my new HVAC system. Belle Air will always be the company to take care of my system and do the maintenance on my system. I highly recommend Belle Air for any of your air conditioner issues. I'm an extremely satisfied customer and their customer for life. Awesome job to all the men that installed my system and thank you to Martin and Tyler for all of your help, I truly appreciate all of you!
— Cheryl Brown
I’ve relied on Belle Air for many years, and once again they came to my rescue. When my AC suddenly started blowing nothing but hot air, I made the call on a Saturday am and within an hour and a half they had a technician at my home. Ramon was professional, knowledgeable, and courteous from the moment he arrived. He even wore shoe protectors to keep from bringing dirt into my home, a small detail that says a lot about the company’s standards. He quickly diagnosed the issue and had it fixed within minutes. Since he was already there, we decided to complete a full maintenance service to ensure everything was running smoothly. Ramon made a few smart recommendations, and we’ve now signed up for their bi-annual maintenance plan for peace of mind moving forward. I truly have nothing but great things to say about this organization and their team. If you’re in Orlando and need reliable, honest, and professional AC service, I highly recommend them.
— Jason Turoff
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