Next HVAC and Appliance repair

So far, so good. The repairman showed up right on time. He quickly diagnosed the problem (faulty drain pump). Now, I am waiting for an estimate to repair it. Hopefully it will be reasonably priced. Fingers crossed. Update: It was reasonably priced. And he came right on time again for the repair appointment So I’m happy. Another update: when original repair did t quite fix it, they came back 48 hours later at no cost and spent about 45 minutes making it right. Highly recommend! They won’t “leave you hanging”

— Don May

The reason for the repair was that my refrigerator was not cycling off and running consistently. I know this isn't normal, because someone I know has the same exact refrigerator and it often goes off when it has reached its cooling temperature. I also shared there was an on and off humming sound that sounded like a fan not working and wasn't sure if that was the reason for it not cycling off. This was never addressed. THe tech person just adjusted the door and reported it was a seal issue and that should fix it, but since adjusting the door, the fridge has still never cycled off and the sound is still there. the fee for the diagnosis was reasonable but I was hoping for a correct assessment and my fridge hasn't been diagnosed or repaired. So paid ended up making a donation to the business because nothing was fixed.

— Tonya Chaffee

Next installed a new furnace and I was very happy with the results. Their initial selection model recommendation was exactly what I needed. They did not attempt to upsell me or try to get me to buy something fancy I did not need. The brand they chose was highly rated on consumer reports. Their dispatcher Rose was vey helpful for scheduling and responsive. The install techs helped walk me through a specific concern I had about dryer lint in my ducts while they installed the furnace. They showed me pictures of the inside of the vents and the work they had done. Thank you guys!

— Chris