Three Rivers

We recently had the privilege of getting our HVAC system replaced by Three Rivers. Their bid was fair. Everything is expensive these days. :) Their craftsmanship, integrity, excellence exceeded our expectations in every way. The team of three guys who came out to do the work were exceptional. They explained each thing they were doing as they went through the day. They showed great care for our home and cleaned up beautifully at the end of the day. They arrived on time and worked until the sun had gone down. They had even prepared for that by bringing a spotlight to finish the AC outside in the dark. Very respectful and courteous. We didn't really want to see them go. They are welcome to stop by for a cup of tea anytime.:)

— Linda Lawrence

From the first phone call to the completion of our new HVAC system it has been a positive experience. Jacob Jordon arrived on time and we explained we were looking to replace our 28+ year old system. He did a thorough walk through of the outside units, the attic, and interior. He explained all that they would be doing from start to finish. Jacob is friendly, knowledgeable, and professional. A+ Our appointment was set for a Thursday and Friday install. On a very rainy Thursday, Emerson arrived on time, introduced himself , told us what he would be doing and got to work! Johnathon and Joe introduced themselves and explained what they would be doing and got to work. They laid down tarps to protect the carpeting. Wore shoe covers every time they came into the house. When they were done on Thursday, they made sure we had heat.. On Friday the team showed up on time and finished the A/C part of the install. They worked efficiently as a team and certainly knew what they were doing. When all was finished they went over EVERYTHING. The HERS inspector and County inspector are contacted by them and they (inspectors) will get back to us ...two thumbs up! These young men are KNOWLEDGEABLE, thorough, respectful, polite. Update: As of January 30th, 70+ days we are still waiting for the year's supply of filters we were supposed to receive for our new HVAC. We are also waiting for a call back on an issue we are having...add another week of hearing nothing from Armando, or whoever was supposed to call us. Update: As of February 13th , I am very pleased to say, Three Rivers did indeed reach out and follow through. I appreciate the follow-up communications and the quality of work provided. Two thumbs up!!

— Carolyn Cooley

First contact on the phone. A very pleasant and helpful man answered and helped me. Jacob was at our home in an hour. He is a very pleasant and knowledgeable young man. We were charged exactly what we were quoted over the phone to replace our thermostat. We will definitely be using Three Rivers for our future HVAC needs. Thank You!!!!

— Deb Tripeaks